Multichannel Customer Experience

Freephone Number

A direct line, always available. Perfect for reducing the distance between a company and its customers.
An essential service, but only when it is equally professional.

Setting up a freephone number is a solution which many companies adopt to offer support to their customers without them having to pay or use their minutes.

In a world overrun with digital communications media and technologies, whatever the requirement, many users continue to prefer direct, personal contact with the company.

Being able to talk to a specialised operator gives customers a sense of security, as the human component is synonymous with being present, available and competent.


Making a freephone number available to your customers is the ideal solution for service companies and B2C companies with a direct relationship with their end customers, for example companies with e-commerce stores.

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