Multichannel Customer Experience
Freephone Number
A direct line, always available. Perfect for reducing the distance between a company and its customers.
An essential service, but only when it is equally professional.
Setting up a freephone number is a solution which many companies adopt to offer support to their customers without them having to pay or use their minutes.
In a world overrun with digital communications media and technologies, whatever the requirement, many users continue to prefer direct, personal contact with the company.
Being able to talk to a specialised operator gives customers a sense of security, as the human component is synonymous with being present, available and competent.
Making a freephone number available to your customers is the ideal solution for service companies and B2C companies with a direct relationship with their end customers, for example companies with e-commerce stores.
