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  Studium   Marketing Solutions   CRM   Portfolio   Sociale Commitment  
 
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CRM: customer relationship management


 

We create multi-channel solutions (web, call centers, paper questionnaires, coupons, etc…) to manage our customers' marketing databases.

We manage different incoming information flows from various channels and direct them into our customers' specific Data Marts (marketing databases, reporting systems via web).

Using Data Mining techniques and technologies we can provide customers with essential information for:

dividing their customers base ("active", "at risk", "dormant");
formulating predictive theories and assumptions starting from ongoing phenomena, which can be used to predict future trends.

Thanks to the utilization of modern hardware and software solutions we have reached a real integration with our IT area and our Customers´ technological infrastructure.

We use web services technology to create access solutions for the data stored on our Servers, which simulate every feature of our customers´ computer environments, giving transparency both to the access and to the use of information for end users operating through the Web.

Our information systems division is focused on assuring:

highly personalized services;
possibility to achieve highly automated technical and operating processes, which significantly lower the risk threshold (caused through human error);
highest standard of protection for our customers´ data (in terms of privacy and confidentiality of critical information).

CRM Solutions

Sales Management Support
 
Marketing Project Planning
 
Marketing Database Establishment
 
 
Studium Marketing Diretto S.r.l. - 37012 Bussolengo - Verona - Via Bruno Rizzi, 2/4 - Tel. +39 045 6766688 - Fax +39 045 6766383 - P.Iva: 02333660237