Multichannel Customer Experience

Call Center Inbound/Outbound

From and to the customer. Our contact centre is the cornerstone of an essential activity: giving a voice to consumers, products and future trends.

Listening to customers, understanding their needs and desires so that they fall at your brand’s feet. But for this infatuation to turn into a stable and long-lasting relationship, it is essential for you to take care of them, give a voice to their needs, and find a solution if they are not completely satisfied. We know only too well that this is a delicate and very important job, which requires time and dedication: that’s why we have created a contact centre service which can perform this difficult task, prepared to listen to consumers, present new products in the best way possible, and anticipate future trends.

In/Outbound

Our contact centre both receives calls – to provide support to customers – and makes calls – to offer products/services and carry out surveys or market research – both using expert, highly prepared operators.
A precious customer support tool which provides added value and importance to an already important strategy.

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